Privacy Policy

Last updated: August 10, 2026

Snap3D Studio collects only the information customers choose to send for custom preview requests, such as email address, project details, photos, videos, and shipping country.

How we use information

We use submitted information to evaluate custom figurine requests, prepare quotes, create previews, communicate with customers, and fulfill approved orders.

Photos and videos

Customer reference files are used only for the requested custom project. Do not submit files you do not have permission to use.

Storage and retention

Inquiry details and reference files are stored in private server directories. Notification emails may contain small attachments or temporary signed download links. Inquiries that do not become orders are normally deleted after 90 days.

Security

Reference files are not placed in the public website directory. Temporary download links expire and are intended only for Snap3D Studio order review.

Contact

Questions can be sent to [email protected].